Do you want to return something?

At VITBLISS Philippines, customer satisfaction is important to us. If you experience any issues with your order, please contact us and we will do our best to assist you.

Returns and Exchanges

Due to the personalized nature of our vitamin packs and for health and safety reasons, we do not accept returns or exchanges of opened, used, or customized products.

Damaged, Defective, or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact our Customer Support team within 7 days of receiving your order.
To help us process your request, please provide:

Your order number
A description of the issue
Clear photos of the product and packaging

After reviewing your request, we may offer a replacement or refund, as appropriate.

Refunds

Approved refunds will be processed using the original payment method. Processing times may vary depending on your payment provider or financial institution.

Non-Returnable Items

The following items are not eligible for return or refund unless they arrive damaged, defective, or incorrect:

Personalized vitamin packs
Opened products
Used products
Products returned without prior approval

Contact Us

If you have any questions regarding your order or this Return Policy, please contact our Customer Support team.

We are committed to providing quality products and excellent customer service.